1. SIA "Mercury Group" has carried out all necessary measures to ensure the safety of the personal data of users of the portal mercuryestate.com (hereinafter referred to as "Users") and to prevent their unreasonable transferral to the disposal of third parties.
2. During the visit and use and leave of official requests, as well as seeking advice from our specialists through an active chat on the portal mercuryestate.com, the company "Mercury Group" can obtain information that contains the personal data of the User:
2.1. Directly (name, surname, telephone number, e-mail address, additional comments, location (to the country and city) where the message was sent from;
2.2. indirectly (using IP address, cookies and other technical means for monitoring the use of the portal of real estate mercuryestate.com):
2.2.1. Cookies are small text files that inform you how often the user visits the online real estate portal mercuryestate.com and what it does during their sessions. In addition, cookies help to adjust the functionality of the portal for the sale of real estate mercuryestate.com and to customize it. Cookies do not contain identity information, however, if the user himself indicated this information, then it can be combined with the data contained in the cookie file.
2.2.2. An IP address is a group of digits that is automatically assigned to the computer each time the User logs on to the Internet portal for real estate mercuryestate.com - this IP address can automatically identify the User's computer and its location.
18.104.22.168. has right to collect IP addresses for administration of the system and audit of the Internet portal mercuryestate.com;
22.214.171.124. Does not add the User's IP address to his identity information, which means that User’s session is registered, but the User remains anonymous;
126.96.36.199. has right to use the IP address to identify the User in case it is necessary to ensure compliance of the User's behavior with the conditions of using the portal mercuryestate.com or to protect the portal mercuryestate.com or its Users.
3. By leaving the application and / or agreeing with the rules of using the Internet portal mercuryestate.com, the User agrees and allows "Mercury Group" Ltd. to register, enter, save, organize, use and in any other form to process the User's personal data, or verbal consent of the User to transmit complete data to partner companies, as well as data that the User will subsequently transfer to "Mercury Group" Ltd. in the amount necessary for the following purposes:
3.1. processing of data follows from officially left requests / requests, contractual obligations of the User or processing of data is necessary for the conclusion of the relevant contract (transaction);
3.2. data that are necessary to identify and account Users;
3.3. data that is necessary for sending commercial notifications (e-mail and / or SMS);
3.4. data that are necessary to ensure the performance of other obligations in accordance with the relevant agreements (transactions) concluded;
3.5. data that are necessary for the consideration of the User's application for services related to the acquisition of real estate, which includes consultations, registration of residence permit, etc.
4. SIA "Mercury Group" processes and protects personal data of Users in accordance with the Law on Data Protection of Individuals and other regulatory enactments of the Republic of Latvia that regulate the processing and protection of personal data. To store and process personal data of Users, SIA "Mercury Group" uses organizational and technical means to protect personal data from accidental or illegal disclosure, changes and any other illegal processing.
5. Access to information trusted by Users is available only to specially authorized employees of SIA "Mercury Group". SIA "Mercury Group" provides non-disclosure of personal data of Users to third parties as much as it is provided in the law on data protection of individuals and in other regulatory acts of the Republic of Latvia that regulate the processing and protection of personal data, except for:
5.1. the distribution of personal data by the partner of "Mercury Group" Ltd., which provide the provision of direct services related to the sale of real estate, as well as the provision of services to the extent that personal data are necessary to fulfill contractual obligations;
5.2. cases where the disclosure of data is necessary to identify, state or initiate a legitimate action against a person who may cause any harm to another person or SIA "Mercury Group", threatening her rights, property or action, and subjecting it or similar risk to other users of the Internet portal mercuryestate.com and / or other persons;
5.3. cases, where it is necessary to take the requirements of regulatory enactments into consideration or in accordance with the requirements of competent institutions.
6. SIA "Mercury Group" carries out all possible measures of protection, however it can not fully guarantee that there will not be a loss of data, their malicious use or changes.
7. The user has the right to request to supplement or correct his personal data, as well as to stop processing or destroy them if the personal data is incomplete, outdated, untrue or no longer necessary for the purpose of collecting personal data. Also at any time the User can ask to delete his personal data by sending an official mail to the corporate mail of the company "Mercury Group" - firstname.lastname@example.org
8. By submitting a written application in writing, the User is entitled to receive the following information:
8.1. information that was received about the User, the source of data receipt, when the information entered into the data was changed (if the relevant regulations allow it);
8.2. purposes of the processing of personal data, information about the recipients of personal data;
8.3. information on whether the data was processed automatically.
9. Personal data of Users will be stored no longer than it is established in the relevant regulatory enactments.
Date of renovation: 20.05.2018
In case you have any questions, you can contact our specialists.
Everything is very beautiful. Employees are very engaged. They help in all matters. We are very happy with everything. Thanks to everyone for their helpfulness.2021, Sercan Ketenoglu.
Недавно продал квартиру в Риге через Mercury Group в срок примерно пару недель с момента подачи запроса на продажу. Цена - в рынке, сделка прошла без сбоев. Уже не первый раз имею дело с этим агентством, всё нравится, рекомендую!2021, Николай Н., Россия.
I would like to thank you to Olga for her help and profosality of her work. While I am not living in Lativa, she arrange and manage to find tenant in very short time for my two apartment which I bought in Riga. With her patience, kindness and professanility and background information about real estate gave me good feeling and I was complate trust to her for all advice and help to manage all necessary things to find good tenant. Ooo yes she was even in the weekend also busy to manage some work to finished the process as much as quicker. I will definitely recommend her to anyone I know who wants to buy or rent apartment in Riga. Thank you Olga, thank you Mercury Group for the coorparation and hope have more coorporation in future.2021, Cafer Karakus, Netherland.
I would like to thank you to Ksenia. I´m really grateful for all the hard work she´ve done to help me finding a house in the precise location I wanted. She was always very prestative with my questions, efficient, quick with the answers and very professional. I would highly recommend her, since she made all this renting process so easy and painless. Couldn´t be more happier with the way everything worked out.2021, Sofia Domingues, Portugal.
Cooperation with your agent Ksenia was extremely positive, friendly, and professional throughout the entire process. She introduced and recommended many options for our home in Riga, meanwhile providing a lot of additional useful information about living in Riga. I will definitely recommend your company and especially Ksenia for my friends and colleagues, who might need to find real estate in Riga. Best regards and a lot of success, Kalle Kõlli2021, Kalle Kõlli
I bought a beautiful apartment in Club Central Residence-2 in Riga and I am very happy with it. I would like to especially note the support of the whole process from the Mercury group. Daria secured the purchase process with confidence and great customer service. Thank you, Daria!!!2021, Sirak Chobanyan, Cheltenham, The Uk.
Для приобретения ВНЖ для моих родителей в Латвии нам нужно было купить недвижимость. Ирина Алазова полностью взяла на себя поиск объекта, координацию с юристами и банком в Латвии. Обсуждение объекта был на 100% по Whatsapp, так как из-за КОВИДа мы не могли въехать в Латвию из России. Ирина делала подробные видеоролики каждой квартиры и присылала нам для обсуждения. В конечном итоге мы выбрали 4-х комнатную квартиру в Юрмале в Булдури. Прислав генеральную доверенность на Ирину, сделка была безупречно проведена без нашего личного присутствия в Латвии. Получив позитивное решение о ВНЖ от латвийской миграционки (подача документов была в Москве) мы наконец приехали в Латвию и получили ключи от квартиры. Я реально был восхищён тем, что вся логистика от поиска объекта до окончательного оформления сделки прошли без нашего физического присутствия в Латвии. Квартирой очень довольны. Очень благодарен за такой безупречный сервис.2021, Алексей Шварц, Швейцария.
Хотелось бы отметить очень доброжелательное отношение и точную работу по моему запросу Менеджера Барсуковой Юлии. Огромное ей спасибо за подробную информацию связанную не только непосредственно с объектами недвижимости. Желаю успеха Юлии и вашей компании в целом!2021, Минкина Дина, Россия.
Благодарен девушками из Mercury Group за искреннее желание помочь и профессионально и с душой выполненную работу! Обязательно посоветую своим коллегам.2020, Максим, Белорусия.
Купил квартиру в проекте в Юрмале на улице Ригас 51 в сентябре 2020 года и остался полностью удовлетворён качеством сервиса компании Mercury Group, что меня приятно удивило с учётом прибалтийской специфики) Отдельно хочу выразить благодарность менеджеру Ольге, которая не смотря на большое количество организационных моментов, связанных в большинстве случаев с застройщиками и владельцами квартир, мужественно гнула свою линию, отстаивая интересы клиента (меня)))) и вела себя крайне профессионально и мило, что, в итоге, привело к результату - сделка состоялась. Уже рекомендую друзьям вашу компанию своим друзьям.2020, Борис. Москва, Россия.
We have been living in Riga already some years and had 3 different flats. This time we were looking long term rental apartment from Jurmala. This was first time that all promises, schedules, paperwork etc were handled perfectly and on time, so BIG thanks for Elena and co. We can warmly recommend this company! Eija and Kari2020, Kari Sjöholm, Finland.
Мне очень понравилось работать с Mercury Group. Риелтор Елена всегда была на связи, объясняла все по пунктам и предлагала варианты, которые подходили к моим пожеланиям. Мне надо было снять квартиру, вписавшись в определённый бюджет и в сжатые сроки. Нашли даже быстрее, чем ожидала. К сожалению, снять надо было только одну квартиру! С радостью обращусь ещё раз.2020, Romi, Israel.
It was a pleasure to work with Darya Kovalenoka. The work was done promptly and professionally.2020, Harijs Bass, Latvia.
The agency was introduced to me by a friend. The agent, Miss Melina, was very attentive to my needs, helpful and fast. Within a week I found the apartment and signed the contract. Maximum professionalism and efficiency.2020, Claudia Meriano, Italy.