Privacy policy
1. SIA "Mercury Group" has carried out all necessary measures to ensure the safety of the personal data of users of the portal mercuryestate.com (hereinafter referred to as "Users") and to prevent their unreasonable transferral to the disposal of third parties.
2. During the visit and use and leave of official requests, as well as seeking advice from our specialists through an active chat on the portal mercuryestate.com, the company "Mercury Group" can obtain information that contains the personal data of the User:
2.1. Directly (name, surname, telephone number, e-mail address, additional comments, location (to the country and city) where the message was sent from;
2.2. indirectly (using IP address, cookies and other technical means for monitoring the use of the portal of real estate mercuryestate.com):
2.2.1. Cookies are small text files that inform you how often the user visits the online real estate portal mercuryestate.com and what it does during their sessions. In addition, cookies help to adjust the functionality of the portal for the sale of real estate mercuryestate.com and to customize it. Cookies do not contain identity information, however, if the user himself indicated this information, then it can be combined with the data contained in the cookie file.
2.2.2. An IP address is a group of digits that is automatically assigned to the computer each time the User logs on to the Internet portal for real estate mercuryestate.com - this IP address can automatically identify the User's computer and its location.
2.2.2.1. has right to collect IP addresses for administration of the system and audit of the Internet portal mercuryestate.com;
2.2.2.2. Does not add the User's IP address to his identity information, which means that User’s session is registered, but the User remains anonymous;
2.2.2.3. has right to use the IP address to identify the User in case it is necessary to ensure compliance of the User's behavior with the conditions of using the portal mercuryestate.com or to protect the portal mercuryestate.com or its Users.
3. By leaving the application and / or agreeing with the rules of using the Internet portal mercuryestate.com, the User agrees and allows "Mercury Group" Ltd. to register, enter, save, organize, use and in any other form to process the User's personal data, or verbal consent of the User to transmit complete data to partner companies, as well as data that the User will subsequently transfer to "Mercury Group" Ltd. in the amount necessary for the following purposes:
3.1. processing of data follows from officially left requests / requests, contractual obligations of the User or processing of data is necessary for the conclusion of the relevant contract (transaction);
3.2. data that are necessary to identify and account Users;
3.3. data that is necessary for sending commercial notifications (e-mail and / or SMS);
3.4. data that are necessary to ensure the performance of other obligations in accordance with the relevant agreements (transactions) concluded;
3.5. data that are necessary for the consideration of the User's application for services related to the acquisition of real estate, which includes consultations, registration of residence permit, etc.
4. SIA "Mercury Group" processes and protects personal data of Users in accordance with the Law on Data Protection of Individuals and other regulatory enactments of the Republic of Latvia that regulate the processing and protection of personal data. To store and process personal data of Users, SIA "Mercury Group" uses organizational and technical means to protect personal data from accidental or illegal disclosure, changes and any other illegal processing.
5. Access to information trusted by Users is available only to specially authorized employees of SIA "Mercury Group". SIA "Mercury Group" provides non-disclosure of personal data of Users to third parties as much as it is provided in the law on data protection of individuals and in other regulatory acts of the Republic of Latvia that regulate the processing and protection of personal data, except for:
5.1. the distribution of personal data by the partner of "Mercury Group" Ltd., which provide the provision of direct services related to the sale of real estate, as well as the provision of services to the extent that personal data are necessary to fulfill contractual obligations;
5.2. cases where the disclosure of data is necessary to identify, state or initiate a legitimate action against a person who may cause any harm to another person or SIA "Mercury Group", threatening her rights, property or action, and subjecting it or similar risk to other users of the Internet portal mercuryestate.com and / or other persons;
5.3. cases, where it is necessary to take the requirements of regulatory enactments into consideration or in accordance with the requirements of competent institutions.
6. SIA "Mercury Group" carries out all possible measures of protection, however it can not fully guarantee that there will not be a loss of data, their malicious use or changes.
7. The user has the right to request to supplement or correct his personal data, as well as to stop processing or destroy them if the personal data is incomplete, outdated, untrue or no longer necessary for the purpose of collecting personal data. Also at any time the User can ask to delete his personal data by sending an official mail to the corporate mail of the company "Mercury Group" - info@mercuryestate.com
8. By submitting a written application in writing, the User is entitled to receive the following information:
8.1. information that was received about the User, the source of data receipt, when the information entered into the data was changed (if the relevant regulations allow it);
8.2. purposes of the processing of personal data, information about the recipients of personal data;
8.3. information on whether the data was processed automatically.
9. Personal data of Users will be stored no longer than it is established in the relevant regulatory enactments.
10. By trusting his personal data and / or other personal information, the User certifies that the terms of the privacy policy of the Internet portal mercuryestate.com are binding on him and acknowledges that the "Mercury Group" Ltd. has the right to use this information in the volume and in those cases that are defined in the privacy policy of the Internet portal mercuryestate.com
11. The terms of the privacy policy of the Internet portal mercuryestate.com can be renewed at any time, so Users are encouraged to check them out regularly.
Date of renovation: 20.05.2018
Special offers
For sale
In case you have any questions, you can contact our specialists.
We are more than happy with our new apartment! Mrs Kovalenok is super kind and made it easy for us to cooperate with our lessor! She has been there for us the whole time and answered every single question directly. I can truly recommend your company, especially Daria Kovalenok! Thank you very much!
2019, Cathrin SiemonsmeierI am so grateful for this amazing apartment picked quickly, efficiently and with a wonderful price by my realtor Ms. Natalija ! I'm so thankful and very pleased
2019, Nikhita Kumar, ASV.Sehr angenehmes und professionelles Team, alles lief reibungslos und vertrauensvoll. Mitvertrag wurde in 3 Sprachen übersetzt und mir wurde mit allem geholfen um in Riga anzukommen. Vielen Dank!!! Perfect and really trustful Team. They care about everything and cummunicate even the contracts in 3 languages. They Help with everything to really „arrive“ in Riga. Thank You!!!
2019, Sascha Krasniqi, Germany.I am a new expat in Riga and I was looking for for a long term rent of a house for me and my family. I get in touch with Olga, because she was responsible for some houses, that were attractive for me. I appreciated Olga's active attitude. She knew a lot about the house in her portfolio and also about the owners. My feeling was, she was sometimes almost part of the owner's family. By this attitude, I felt very comfortable visiting the houses with her. All info and the service provided was on a very high level and by far the best if I can compare to other external real estate agents. She was also very cooperative with our internal real estate agent, who was helping me to find a good location. Paldies Olga, great job done! I can truly recommend to get in touch with Olga if you are looking for a house or apartment in Riga city or Riga suburb.
2018, Dalimil Zurek, Cheсh Republic.Довелось плотно поработать вторую половину 2018 года с Паулиной Олейниковой. Все было сделано профессионально и в срок. Большое спасибо за проделанную совместную работу. Безусловно будем сотрудничать и дальше.
2018, СергейI had a chance to work with Paulina. She helped a lot to find suitable home to me. She answered my questions professionally. She knows what you need! And I want to thank to Julia. I had a complexity about giving my address to internet service provider. She helped me right away and saved my day! Such a wonderful persons! ^_^ I think, they are the best at this job.
2018, Nihal Okur.Хотели бы выразить слова благодарности Ольге Загаиновой за профессионализм, проявленный на протяжении всего периода нашего сотрудничества, в частности поиска места для временного проживания нашей семьи в Латвии. Ольга была очень внимательна к нашим пожеланиями и оперативно реагировала на все обстоятельства, возникающие на протяжении всего срока нашего сотрудничества. Мы обращались в 3 дополнительные компании, по вопросу поиска подходящего предложения для нас, но только Ольга проявила истинный профессионализм и свои лучшие стороны по исполнению своих обязательств и знаний. С самыми наилучшими, наша семья: Лука, Татьяна, Олег
2018, Олег Михайлов, Россия.Спасибо большое Дарье за помощь в покупке квартиры в Юрмале, буквально за пару дней мы посмотрели все, что соответствовало нашим параметрам на рынке, просмотры были выверены по времени, расположению, все было насыщенно информационно, но не утомительно. Дарья идеальный помощник, подкованный технически, юридически и экономически, с ней выбор становится легким и понятным. Радостно советую ее всем своим знакомым и друзьям как идеального специалиста по рынку недвижимости в Латвии. Дарья всегда пунктуальна, приветлива, прекрасно выглядит и даёт исчерпывающую информацию об объектах, что дает ощущение надежности и профессионализма.
2018, Разумова Мария, Россия.Olga Zagainova was offering us very nice apartments which really suited our needs and once we decided for one apartment she was still helping a lot by pointing out a lot of defects in the apartment which had to be included in the rental agreement which we wouldn't have seen. Futhermore, she was always very nice and friendly.
2018, Edvard Haas, Germany.Paulina helped me get a house before I came to Latvia. Thanks to her I was able to rent a house which satisfies every expectations I had. Process went so smoothly thus I was able to spent my first day in Riga in a house which is close to where I work and central districts.
2018, Serhad Burakan, Turkey.Excellent options to choose from, everything has worked flawlessly with Olga Z. Always on time, just as agreed. Thank you very much.
2018, Petteri N., Finland.Нашел Агенство случайно(реклама в сети) и был приятно удивлен сервисом и профессионализмом. Из тщательно подготовленных вариантов , которые были подобраны еще в нашем заочном общении, понадобилось всего полдня, чтобы принять решение и купить именно то, что нужно. По прошествии какого-то времени ушло еще очень небольшое время для оформления всех остальных формальностей. Также отдельное спасибо Наталье за помощь в сопутствующих хлопотах, которые вроде и не входят в ее работу как риэлтора: посетить энергоснабжающую организацию, разобраться с услугами управляющей компании, посоветовать опытного дизайнера для дальнейшей отделки и т.д. Общая оценка отлично!
2018, Михаил, Россия.Хочу выразить свое восхищение всем процессом подбора объекта и оформлением сделки. Мелина Малышко превзошла ожидания как в части знания рынка недвижимости Латвии, так и в понимании конкретной задачи клиента и очень детального и внимательного проведения сделки на всех этапах. Очень редкая ситуация, когда могу сказать: отличная работа без всяких «но».
2018, Дмитрий, Россия.Paldies Alīnai Mercai par īres klienta piesaisti. Lai gan lielus dzīvokļus izīrēt nav tik vienkārši, Alīna atrada mums īrniekus ļoti ātri un operatīvi. Trešdienā - potenciālais klients apskatīja dzīvokli, piektdienā jau parakstījām līgumu. Tas viss notika pateicoties Alīnas darba spējām, strādātpriekam un optimismam. Viņa nežēloja pūles un strādāja pat vēlās vakara stundās, lai taptu īres līgums. I am very grateful to Alina Merca for finding us a tenant in a very short time. I am also truly impressed with the speed of completion of the paperwork. A potential tenant came to view our property on Wednesday and we have signed a Letting Agreement on Friday. This was possible as Alina worked hard and out of hours so that the deal could happen. There are not that many Estate Agents who would have such a great work ethic and would be prepared "to go an extra mile" as Alina did. Alina, thank you from the bottom of my heart!
2018, Santa Dombrovska, Latvija.