Privacy policy
1. SIA "Mercury Group" has carried out all necessary measures to ensure the safety of the personal data of users of the portal mercuryestate.com (hereinafter referred to as "Users") and to prevent their unreasonable transferral to the disposal of third parties.
2. During the visit and use and leave of official requests, as well as seeking advice from our specialists through an active chat on the portal mercuryestate.com, the company "Mercury Group" can obtain information that contains the personal data of the User:
2.1. Directly (name, surname, telephone number, e-mail address, additional comments, location (to the country and city) where the message was sent from;
2.2. indirectly (using IP address, cookies and other technical means for monitoring the use of the portal of real estate mercuryestate.com):
2.2.1. Cookies are small text files that inform you how often the user visits the online real estate portal mercuryestate.com and what it does during their sessions. In addition, cookies help to adjust the functionality of the portal for the sale of real estate mercuryestate.com and to customize it. Cookies do not contain identity information, however, if the user himself indicated this information, then it can be combined with the data contained in the cookie file.
2.2.2. An IP address is a group of digits that is automatically assigned to the computer each time the User logs on to the Internet portal for real estate mercuryestate.com - this IP address can automatically identify the User's computer and its location.
2.2.2.1. has right to collect IP addresses for administration of the system and audit of the Internet portal mercuryestate.com;
2.2.2.2. Does not add the User's IP address to his identity information, which means that User’s session is registered, but the User remains anonymous;
2.2.2.3. has right to use the IP address to identify the User in case it is necessary to ensure compliance of the User's behavior with the conditions of using the portal mercuryestate.com or to protect the portal mercuryestate.com or its Users.
3. By leaving the application and / or agreeing with the rules of using the Internet portal mercuryestate.com, the User agrees and allows "Mercury Group" Ltd. to register, enter, save, organize, use and in any other form to process the User's personal data, or verbal consent of the User to transmit complete data to partner companies, as well as data that the User will subsequently transfer to "Mercury Group" Ltd. in the amount necessary for the following purposes:
3.1. processing of data follows from officially left requests / requests, contractual obligations of the User or processing of data is necessary for the conclusion of the relevant contract (transaction);
3.2. data that are necessary to identify and account Users;
3.3. data that is necessary for sending commercial notifications (e-mail and / or SMS);
3.4. data that are necessary to ensure the performance of other obligations in accordance with the relevant agreements (transactions) concluded;
3.5. data that are necessary for the consideration of the User's application for services related to the acquisition of real estate, which includes consultations, registration of residence permit, etc.
4. SIA "Mercury Group" processes and protects personal data of Users in accordance with the Law on Data Protection of Individuals and other regulatory enactments of the Republic of Latvia that regulate the processing and protection of personal data. To store and process personal data of Users, SIA "Mercury Group" uses organizational and technical means to protect personal data from accidental or illegal disclosure, changes and any other illegal processing.
5. Access to information trusted by Users is available only to specially authorized employees of SIA "Mercury Group". SIA "Mercury Group" provides non-disclosure of personal data of Users to third parties as much as it is provided in the law on data protection of individuals and in other regulatory acts of the Republic of Latvia that regulate the processing and protection of personal data, except for:
5.1. the distribution of personal data by the partner of "Mercury Group" Ltd., which provide the provision of direct services related to the sale of real estate, as well as the provision of services to the extent that personal data are necessary to fulfill contractual obligations;
5.2. cases where the disclosure of data is necessary to identify, state or initiate a legitimate action against a person who may cause any harm to another person or SIA "Mercury Group", threatening her rights, property or action, and subjecting it or similar risk to other users of the Internet portal mercuryestate.com and / or other persons;
5.3. cases, where it is necessary to take the requirements of regulatory enactments into consideration or in accordance with the requirements of competent institutions.
6. SIA "Mercury Group" carries out all possible measures of protection, however it can not fully guarantee that there will not be a loss of data, their malicious use or changes.
7. The user has the right to request to supplement or correct his personal data, as well as to stop processing or destroy them if the personal data is incomplete, outdated, untrue or no longer necessary for the purpose of collecting personal data. Also at any time the User can ask to delete his personal data by sending an official mail to the corporate mail of the company "Mercury Group" - info@mercuryestate.com
8. By submitting a written application in writing, the User is entitled to receive the following information:
8.1. information that was received about the User, the source of data receipt, when the information entered into the data was changed (if the relevant regulations allow it);
8.2. purposes of the processing of personal data, information about the recipients of personal data;
8.3. information on whether the data was processed automatically.
9. Personal data of Users will be stored no longer than it is established in the relevant regulatory enactments.
10. By trusting his personal data and / or other personal information, the User certifies that the terms of the privacy policy of the Internet portal mercuryestate.com are binding on him and acknowledges that the "Mercury Group" Ltd. has the right to use this information in the volume and in those cases that are defined in the privacy policy of the Internet portal mercuryestate.com
11. The terms of the privacy policy of the Internet portal mercuryestate.com can be renewed at any time, so Users are encouraged to check them out regularly.
Date of renovation: 20.05.2018
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In case you have any questions, you can contact our specialists.
Благодарен девушками из Mercury Group за искреннее желание помочь и профессионально и с душой выполненную работу! Обязательно посоветую своим коллегам.
2020, Максим, Белорусия.Купил квартиру в проекте в Юрмале на улице Ригас 51 в сентябре 2020 года и остался полностью удовлетворён качеством сервиса компании Mercury Group, что меня приятно удивило с учётом прибалтийской специфики) Отдельно хочу выразить благодарность менеджеру Ольге, которая не смотря на большое количество организационных моментов, связанных в большинстве случаев с застройщиками и владельцами квартир, мужественно гнула свою линию, отстаивая интересы клиента (меня)))) и вела себя крайне профессионально и мило, что, в итоге, привело к результату - сделка состоялась. Уже рекомендую друзьям вашу компанию своим друзьям.
2020, Борис. Москва, Россия.We have been living in Riga already some years and had 3 different flats. This time we were looking long term rental apartment from Jurmala. This was first time that all promises, schedules, paperwork etc were handled perfectly and on time, so BIG thanks for Elena and co. We can warmly recommend this company! Eija and Kari
2020, Kari Sjöholm, Finland.Мне очень понравилось работать с Mercury Group. Риелтор Елена всегда была на связи, объясняла все по пунктам и предлагала варианты, которые подходили к моим пожеланиям. Мне надо было снять квартиру, вписавшись в определённый бюджет и в сжатые сроки. Нашли даже быстрее, чем ожидала. К сожалению, снять надо было только одну квартиру! С радостью обращусь ещё раз.
2020, Romi, Israel.It was a pleasure to work with Darya Kovalenoka. The work was done promptly and professionally.
2020, Harijs Bass, Latvia.The agency was introduced to me by a friend. The agent, Miss Melina, was very attentive to my needs, helpful and fast. Within a week I found the apartment and signed the contract. Maximum professionalism and efficiency.
2020, Claudia Meriano, Italy.I was very satisfied with Olga‘s help. She was very patient, had always prepared a lot of background information for every object we saw and answered my questions within minutes and accurately, even on weekends and late evenings. I very much appreciated also her assistance when negotiating the lease agreement with the owner. She is also a very friendly person and 100% reliable. As future deputy ambassador of the German embassy, I will definitely recommend her to colleagues coming to Riga in the future.
2020, Bartels David, Germany.Долго собирались приобрести недвижимость в Латвии. Искали хорошее агентство. По рекомендациям воспользовались услугами агентства Mercury Group, чему очень рады. Профессиональный подход, отзывчивость, знание рынка и помощь в подборе объекта. Отдельное спасибо Юлии Барсуковой. Наверное это лучший агент по недвижимости в Латвии. Ее помощь неоценима. Юлия помогла с юристами, нотариусами и банком. Без неё сделку было бы очень трудно реализовать.
2020, Iuliia BochНаш иностранный клиент оставил очень хороший отзыв о Юлии Барсуковой после просмотров. Сказал, что это лучший агент, у него есть опыт покупки в разных странах, но такого хорошего агента он еще не встречал. У него был один день на просмотр (на момент заявки клиент находился в локации), настолько все оперативно организовали, помимо выбранного варианта, Юлия подобрала еще несколько альтернативных вариантов, предложила трансфер, после просмотров составила подробное резюме, где все систематизировано расписано, за один день показала варианты и организовала встречу с юристом, у партнера много ресурсов.
2020, Клиент Will Xu, Korea. Отзыв партнера.Great Service! I feel very fortunate to have found our agent, Olga Zagainova, with Mercury Group, while searching for a house in Jurmala. Living outside of Latvia while looking for a house is difficult. Olga was a tremendous asset for us. She was very responsive (this is hard to find) and worked hard to find the perfect house that fit our criteria. She expanded her search and even called houses that were privately listed on our behalf. She was also well aware of the laws and if there was something she did not know, she found the answer promptly. We did buy a beautiful house in Jurmala thanks to Olga. We plan to buy apartments in Riga for investment and will call on Olga´s help for this also.
2020, Jenifer Osterwalder, Spain.Покупкой в целом остались довольны, если учесть, что и выбор-то был не особо велик. Все этапы сопровождения сделки и дальнейшие консультационные услуги специалистов на достаточно высоком уровне. Менеджер, работающая с нами приятна в общении, ненавязчива и отзывчива. Рекомендую!
2019, Дмитрий Гущин, Россия.We had amazing success with Mercury Group. Our agent was honest about locations and the building and told us if it wasn’t something that would suit our family. She showed us places that fit our search area. I would highly recommend.
2019, Kyle Butler, Canada.Нам очень приятно было работать с Дарьей. Она точно поняла, какую квартиру мы ищем. Все предложенные варианты заслуживали внимания. Мы очень оперативно все посмотрели и сделали свой выбор. Получили исчерпывающую информацию и полное представление о рынке недвижимости в Юрмале на текущий момент.
2019, Анна Рябова, Россия.Paulina arranged the rental of my Appartment in Riga, given that I can not speak Latvian , she arranged every thing PLUS helping me in buying my phone line , pay the rent , even guided my to exchange office and arranged taxi booking. Without her help it could be a nightmare to arrange in the first day of arrival.
2019, Mohamed Mansour, Egypt.